Contents
- 1. Introduction
- 2. Definitions
- 3. Data We Collect
- 4. Data Processing
- 5. Legal Basis
- 6. Data Sharing
- 7. Cookies & Tracking
- 8. Data Retention
- 9. Data Security
- 10. User Rights
- 11. Minors
- 12. Third-Party Services
- 13. Policy Amendments
- 14. Contact Us
Introduction
SpinSini ("we", "us", "our", or the "Company") is committed to protecting and respecting the privacy of every individual who accesses, registers on, or interacts with the SpinSini platform at https://spinsini.cam (the "Platform"). This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, stored, and used by SpinSini.
This Privacy Policy applies to all Users of the Platform, including registered account holders, visitors who browse the Platform without registering, and individuals who contact SpinSini's customer support team. It should be read in conjunction with SpinSini's Terms & Conditions, which govern the overall use of the Platform.
By accessing the SpinSini Platform, creating an account, or otherwise engaging with our services, you confirm that you have read, understood, and consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any provision of this Policy, please discontinue your use of the Platform immediately.
Definitions
For the purposes of this Privacy Policy, the following terms shall have the meanings assigned to them below:
- "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, financial information, device identifiers, and IP addresses.
- "Processing" means any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, or deletion.
- "Data Controller" means SpinSini, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
- "Data Processor" means any third-party entity that processes Personal Data on behalf of SpinSini, including payment processors, KYC service providers, and analytics providers.
- "User" or "You" means any natural person who accesses the SpinSini Platform, whether as a registered account holder or as anonymous visitor.
- "Cookies" means small text files placed on your device by the Platform to store session information, preferences, and usage analytics.
- "KYC" means Know Your Customer identity verification procedures, which may include the collection of government-issued identification documents and proof of address.
Data We Collect
SpinSini collects Personal Data from Users through several channels and for distinct purposes. The categories of data we collect are as follows:
3.1 Registration Data
When you create a SpinSini Account, we collect the information you provide during the registration process, including:
- Full legal name
- Date of birth (to verify you are aged 21 or above)
- Email address
- Mobile phone number
- Residential address
- Preferred currency (Malaysian Ringgit — MYR)
- Username and encrypted password credentials
3.2 KYC Verification Data
In compliance with our anti-money laundering (AML) obligations and responsible gambling commitments, SpinSini may request and collect identity verification documents, including a copy of your national identity card (MyKad), passport, or other government-issued identification, together with proof of address such as a recent utility bill or bank statement.
3.3 Financial and Transaction Data
SpinSini collects financial information necessary to process your deposits and withdrawals. This includes your chosen payment method details (DuitNow account reference, FPX bank selection, Touch 'n Go eWallet identifier, Boost account, GrabPay account, Maybank, CIMB, Public Bank, or Hong Leong account information, or cryptocurrency wallet addresses for BTC or USDT). We do not store full bank account numbers or complete card details on our servers — this information is handled exclusively by our certified payment processing partners.
3.4 Usage and Behavioural Data
When you use the SpinSini Platform, we automatically collect certain technical and behavioural data, including:
- IP address and approximate geographic location
- Device type, operating system, and browser details
- Session duration and login timestamps
- Pages visited, games accessed, and betting activity
- Referring URLs and navigation patterns within the Platform
3.5 Communications Data
If you contact SpinSini's customer support team via live chat, email, or any other channel, we retain records of those communications, including the content of messages, the date and time of contact, and the resolution outcome. This data is used to improve our support quality and to maintain accurate records for dispute resolution purposes.
Data Processing
SpinSini processes your Personal Data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain, and administer your SpinSini Account, including processing deposits and withdrawals in MYR via local Malaysian payment methods. |
| Identity Verification | To confirm your identity, age (21+), and eligibility to use the Platform in compliance with KYC and AML requirements. |
| Service Delivery | To provide access to SpinSini's games, live dealer tables, sports betting markets, and all other Platform features. |
| Fraud Prevention | To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other unlawful activity on the Platform. |
| Regulatory Compliance | To fulfil SpinSini's obligations under applicable international licensing frameworks and anti-money laundering regulations. |
| Responsible Gambling | To monitor betting patterns, enforce self-exclusion requests, apply deposit limits, and provide responsible gambling interventions where appropriate. |
| Customer Support | To respond to enquiries, resolve disputes, and improve the quality of SpinSini's customer service operations. |
| Platform Improvement | To analyse aggregated usage data to enhance Platform performance, user experience, and the range of games and features available. |
| Marketing Communications | To send promotional communications about SpinSini's bonuses, offers, and new features, where you have provided explicit consent to receive such communications. |
Legal Basis for Processing
SpinSini processes Personal Data one or more of the following legal bases:
- Contractual Necessity: Processing is necessary for the performance of the contract between SpinSini and the User — specifically, to deliver the services described in the Terms & Conditions.
- Legal Obligation: Processing is required to comply with applicable legal and regulatory obligations, including AML laws, KYC regulations, and responsible gambling requirements imposed by SpinSini's licensing framework.
- Legitimate Interests: Processing is carried out in pursuit of SpinSini's legitimate business interests, including fraud prevention, Platform security, and service improvement, provided that such interests are not overridden by the fundamental rights and freedoms of the User.
- Consent: Where you have provided explicit consent — for example, to receive marketing communications — SpinSini processes your data on that basis. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
Data Sharing & Disclosure
SpinSini does not sell, rent, or trade your Personal Data to third parties for their own marketing or commercial purposes. We may, however, disclose Personal Data to the following categories of recipients where strictly necessary:
- Payment Processors: Certified third-party payment processing providers facilitating MYR transactions via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency networks.
- KYC & Identity Verification Providers: Specialist third-party services engaged to verify User identity and age in compliance with our KYC obligations.
- Gaming Software Providers: Third-party providers of slot games, live dealer platforms, and sports betting engines who receive limited session data necessary to deliver their services on the SpinSini Platform.
- Regulatory Authorities: Applicable regulatory bodies, law enforcement agencies, or courts where SpinSini is legally obligated to disclose information pursuant to a lawful request, court order, or regulatory investigation.
- Fraud Prevention Services: Third-party fraud detection and prevention services that assist SpinSini in identifying and mitigating fraudulent activity on the Platform.
Cookies & Tracking Technologies
SpinSini uses cookies and similar tracking technologies to enhance the functionality and performance of the Platform. Cookies are small data files stored on your device when you visit the Platform. The types of cookies used by SpinSini include:
- Strictly Necessary Cookies: Essential for the basic operation of the Platform, including maintaining your session state and authentication status. These cookies cannot be disabled without impairing Platform functionality.
- Functional Cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalised experience.
- Analytics Cookies: Used to collect aggregated, anonymised data about how Users interact with the Platform, including which pages are visited most frequently and how long sessions last. This information is used exclusively to improve Platform performance.
- Security Cookies: Used to detect fraudulent login attempts, prevent cross-site request forgery, and protect the integrity of your Account.
You may control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the SpinSini Platform. SpinSini does not use cookies to track your activity on third-party websites.
Data Retention
SpinSini retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention principles applicable to different categories of data are as follows:
- Account Data: Retained for the duration of the User's active account relationship with SpinSini, plus a minimum period of five (5) years following account closure, in accordance with AML and regulatory record-keeping requirements.
- KYC Documents: Retained for a minimum of five (5) years following the termination of the User's account, or longer where required by regulatory authorities.
- Transaction Records: Retained for a minimum of five (5) years following the date of each transaction, in compliance with financial record-keeping obligations.
- Customer Support Records: Retained for three (3) years following the resolution of the relevant support interaction, unless the matter is subject to ongoing dispute or litigation.
- Usage and Analytics Data: Aggregated and anonymised data may be retained indefinitely for Platform improvement purposes. Identifiable usage data is retained for a maximum of twenty-four (24) months.
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in manner that renders it irecoverable.
Data Security
SpinSini employs a comprehensive range of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. These measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and the SpinSini Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
- Two-Factor Authentication (2FA): SpinSini offers and recommends two-factor authentication for all registered accounts to provide an additional layer of access security.
- Access Controls: Internal access to Personal Data is restricted on a strict need-to-know basis. SpinSini employees are bound by confidentiality obligations and receive regular data protection training.
- Infrastructure Security: The SpinSini Platform operates on secured, firewalled server infrastructure with regular vulnerability assessments and penetration testing conducted by independent security specialists.
- Incident Response: SpinSini maintains a documented security incident response procedure. In the event of a personal data breach, affected Users will be notified in accordance with applicable regulatory requirements.
While SpinSini implements robust security measures, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying SpinSini if you suspect unauthorised access to your account.
User Rights
Subject to applicable data protection law and the conditions described below, you have the following rights with respect to your Personal Data held by SpinSini:
Right of Access
Request a copy of the Personal Data SpinSini holds about you.
Right to Rectification
Request correction of inaccurate or incomplete Personal Data in your account.
Right to Erasure
Request deletion of your Personal Data, subject to legal retention obligations.
Right to Restrict
Request that SpinSini restricts the processing of your data in defined circumstances.
Right to Portability
Receive your Personal Data in a structured, machine-readable format where applicable.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
To exercise any of the above rights, please contact SpinSini's support team via live chat on the Platform or by email at the address stated in Section 14. SpinSini will respond to verified requests within thirty (30) calendar days. We may require you to verify your identity before processing a rights request to prevent unauthorised disclosure of Personal Data.
Minors & Age Restriction
The SpinSini Platform is strictly intended for individuals aged 21 years and above. SpinSini does not knowingly collect, process, or retain Personal Data from individuals under the age of 21. Registration by minors is expressly prohibited and constitutes a material breach of SpinSini's Terms & Conditions.
SpinSini implements mandatory age verification procedures as part of the KYC process to prevent access by underage individuals. Where SpinSini discovers that Personal Data has been collected from a person under 21, it will take immediate steps to delete such data and close the associated Account.
If you believe that a minor may have registered on the SpinSini Platform using false information, please contact our support team immediately via live chat so that the matter can be investigated and resolved promptly.
Third-Party Services & Links
The SpinSini Platform integrates with a number of third-party service providers to deliver its full range of features, including gaming software providers, payment processing partners (such as DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong), KYC verification services, and analytics tools.
Each third-party provider operates under its own privacy policy and data protection practices. SpinSini is not responsible for the privacy practices of third-party providers and recommends that Users review the privacy policies of any third-party services they interact with in connection with their use of the Platform.
SpinSini carefully selects third-party partners who demonstrate a commitment to data security and comply with applicable data protection standards. All Data Processor agreements include contractual data protection clauses that require processors to handle Personal Data in a manner consistent with this Privacy Policy.
Policy Amendments
SpinSini reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, or our data processing practices. The "Last Reviewed" date displayed at the top of this page will be updated to reflect any material revision.
Where an amendment is material — meaning it significantly affects how we collect, use, or share your Personal Data — SpinSini will endeavour to notify registered Users via email or by displaying a prominent notice on the Platform prior to the change taking effect. For minor or administrative amendments, the updated Policy will be published on this page without individual notification.
Your continued use of the SpinSini Platform following the publication of an amended Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the amended Policy, you should discontinue your use of the Platform and may request Account closure in accordance with our Terms & Conditions.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how SpinSini processes your Personal Data, please contact us through the following channels:
- Data Enquiries Email: [email protected] (displayed as plain text — not a clickable link)
- Live Chat: Available directly on the SpinSini Platform, 24 hours a day, 7 days a week
- Support Language: English
- Peak Support Hours: Malaysia Standard Time (MYT) — 8am to 2am daily
SpinSini aims to acknowledge all privacy-related enquiries within 48 hours of receipt and to provide a substantive response within 30 calendar days. For complex data rights requests, SpinSini may extend this period by up to a further 60 days where justified, in which case you will be notified of the extension and reasons therefor within the initial 30-day period.
How SpinSini Protects Your Data
A clear overview of the practical steps we take to keep your personal information and MYR funds secure.
256-Bit SSL Encryption
Every transaction and data exchange on the SpinSini Platform is protected by bank-grade SSL/TLS encryption. Your MYR deposits, withdrawal requests, and account credentials are never transmitted in plain text.
Minimal Data Collection
SpinSini collects only the Personal Data strictly necessary to deliver our services and comply with regulatory obligations. We do not collect data speculatively or retain it beyond its defined retention period.
No Third-Party Data Sales
SpinSini never sells, rents, or trades your Personal Data to external parties for their marketing purposes. Data sharing is limited strictly to operational partners who are contractually bound to protect your information.
Full User Rights Support
You can request access to, correction of, or deletion of your Personal Data at any time. SpinSini processes all verified data rights requests within 30 calendar days and responds with full transparency.
Defined Retention Periods
Personal Data is retained only for as long as legally required — typically five years for KYC and transaction records. Upon expiry, data is securely and permanently deleted or anonymised.
Dedicated Privacy Support
Our 24/7 live chat support team handles all privacy-related enquiries in English, with peak coverage during Malaysia Standard Time. Data protection concerns are escalated and treated with the highest priority.
Your Data Is Safe. Your Winings Are Real.
SpinSini is built on a foundation of transparency, security, and respect for your privacy. Over1,200 games, instant MYR payouts, and a platform that puts your data protection first — that's the SpinSini difference.
🔞 For players aged 21 and above only. Play responsibly. SpinSini supports responsible gambling.